Shalom Austin is seeking an experienced and passionate Group Exercise Manager to lead one of the most vibrant fitness communities in Austin. This is a full-time, exempt leadership position reporting to the Fitness and Wellness Director, responsible for instructor recruitment and development, programming, payroll administration, member satisfaction, operational excellence and community engagement.
Success in this role requires someone who thrives on building relationships with members and staff, addresses concerns with professionalism and empathy, and creates an inclusive fitness culture where people feel connected.
Responsibilities:
• Recruit, hire, onboard, train, schedule, supervise and develop a team of group exercise instructors • Serve as the primary point of contact for member concerns and service recovery • Develop innovative programming that grows participation and member engagement • Establish and enforce operational standards, policies and best practices • Lead planning and execution of group exercise events, specialty classes and ancillary programming • Use the GroupEx PRO platform to manage instructor schedules, publish classes and coordinate substitutes • Partner with Marketing to publish monthly schedules across digital and print platforms • Develop monthly and annual participation reports for the Fitness & Wellness Director and Member Experience Team • Conduct daily facility walkthroughs to ensure studios are clean, safe and well-maintained • Process, review and approve instructor payroll accurately and on time • Directly manage the group exercise operating budget of approximately $100,000, including instructor payroll, equipment and program expenses • Collaborate across Membership, Aquatics, Tennis, Athletics, J Camps, Human Resources, Marketing and Jewish Family Service, including wellness programming for older adults