The Ark is hiring a full-time, in-person Administration Receptionist. Every visit to The Ark starts at the front desk, so this person sets the tone for clients, visitors and staff, and also handles the administrative work that keeps the office running. You'll report to the Executive Assistant & Office Manager and work closely with the Welcome Center Manager.
Responsibilities: • Greet clients, visitors and staff warmly, and manage visitor check-in • Answer, screen and route calls, and point people to the right resource • Escalate concerning interactions to the Welcome Center Manager, Office Manager or Security • Sort and process mail using the postage meter and scanner • Help with supplies, room setup, mailings and basic tasks for staff across departments • Cover for the Welcome Center Manager during busy periods
Qualifications: • High school diploma or equivalent; an associate's degree or administrative training is a plus • Prior reception, customer service or front-desk experience • Warmth, patience and composure with clients who may be under stress, plus discretion with confidential information • Comfort with Microsoft Office 365 and standard office equipment • Ability to stay at the desk for long periods and lift up to 20 lbs
Benefits: No-cost HMO health insurance (PPO options), 100% employer-paid dental and vision, PTO and generous Jewish and secular holidays, and a matched retirement plan.