JewishColumbus is hiring a Security Operations Center (SOC) Operator to support continuous monitoring and response across JewishColumbus, partner locations, and community organizations. Reporting to the Security Operations Lead, the Operator helps protect Jewish leaders, employees, congregants, and facilities in a community facing evolving security threats.
Responsibilities: • Monitor CCTV, alarms (video, door, duress), and access control systems in real time • Triage incoming alerts, calls, and notifications and act according to protocol • Dispatch security, law enforcement, fire, and EMS as needed, and escalate by severity • Document incidents and actions in incident management systems (Ontic or similar) • Monitor threat intelligence and open-source/social media channels for emerging risks • Operate and help troubleshoot Verkada video, access control, and alarm platforms • Take part in training, drills, and exercises
Qualifications: • High school diploma required; associate or bachelor's degree preferred • 2–5 years in security operations, dispatch, law enforcement, military, or a related field • Familiarity with CCTV, access control, and alarm monitoring • Sound judgment and composure under pressure, with clear written documentation • Valid Ohio driver's license and ability to pass background checks • Able to work overnight, weekend, and holiday shifts in a 24/7 operation