The JCC of Greater Pittsburgh is hiring an IT Coordinator to run day-to-day onsite support for its technology environment. You will cover network, AV, computers, tablets, printers, digital signage, access controls, cameras and phones at all JCC sites (Squirrel Hill, South Hills, Family Park and Emma Kaufmann Camp). The role works in partnership with managed IT provider Ceeva.
Responsibilities: • Serve as the primary onsite IT contact: help desk, device management, network connectivity, licenses, email and Active Directory • Coordinate projects with third-party IT and AV vendors • Manage hardware updates and upgrades, and make sure backups and archiving are in place • Monitor security, triage cyber threats and manage email protection software • Build an agency technology roadmap and replacement cycle plan tied to the capital budget • Write documentation and training materials, and provide tech support for major events
Qualifications: • Bachelor's degree in computer science, IT administration or a related field • 3+ years in an administrative technology role, or an equivalent mix of education and experience • Salesforce experience a plus • Ability to work some evenings, weekends and holidays, and travel between sites • PA criminal, child abuse and FBI clearances, mandated reporter training and First Aid/CPR required