Adult SMI Case Manager
The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.
RESPONSIBILITIES:
• Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate. • Coordinates services for behavioral health and coordination of care with physical health care providers. • Maintains communication, coordination, and connections with all Clinical Team participants. • Ensures implementation of "transition to adulthood" referrals. • Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA. • Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services. • Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.
QUALIFICATIONS:
• Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred. • Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc. • Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions. • AZ Driver's License and Valid Auto Insurance. • MVR matching JFCS driving guidelines. • Reliable Transportation. • Spanish-English bilingual preferred; Pay Differential offered.
BENEFITS:
• Lucrative Performance Bonuses Per Quarter, in addition to normal salary. • Bilingual (Spanish-English) Salary Differential. • Professional development and career growth opportunities. • Generous paid time-off / sick time allocations. • Comprehensive Employee Benefits package, including medical, vision, dental, & more. • Wellness Coaching. • Employee Assistance Program. • Eligibility for Loan Forgiveness Programs in many positions.