The Case Manager is a non-exempt position responsible for coordinating family reunification services with family and/or qualified sponsors and assessing the needs of each unaccompanied child (UC) in care.
Responsibilities:
- Use trauma-informed theory and brief therapeutic techniques when working with unaccompanied children entering the United States
- Complete intake interviews upon admission, promptly identify needs, and prepare assessments and related social and medical history reports
- Establish a trusting relationship with each client
- Identify, locate, and make contact with the child's sponsor within the United States
- Identify services needed, make referrals accordingly, and coordinate the service planning process
- Ensure the concise and timely completion of all administrative, clinical, and caseload documentation
- Safeguard the human and legal rights of clients
- Coordinate discharge planning, including transporting unaccompanied minors to their destination and arranging post-release services
Compensation & Benefits:
- $25.69 – $27.81 per hour depending on experience, plus shift differentials for evening, overnight, and weekend hours
- 15 PTO days and 13 paid holidays per year
- Medical, dental, and vision insurance
- Immediate eligibility for 403(b) Savings Plan with 25% match
- Continuous training, professional development, and mileage reimbursement
Requirements:
- Bachelor's degree in the human services field and one year of experience working with children
- Experience in residential services serving child welfare or refugee resettlement programs preferred
- Bilingual skills in Spanish, Haitian Creole, and/or French preferred
- Proficiency in Microsoft Office; knowledge of community service providers
- Ability to travel with children, including overnight travel as needed
- Proof of immunization for Varicella, MMR, Influenza, and Tdap; valid driver's license with auto insurance coverage